Overview
Getting from point A to point B sounds simple, but for individuals with disabilities navigating Tri-Cities transportation options, the details matter. Which service do you use? How far ahead do you book? What do you bring? What happens when something goes wrong?
CAA created the Transportation Access Planner to answer all of that in one place. It’s a practical, step-by-step checklist built specifically for Tri-Cities riders, covering everything from choosing the right service to being ready when your ride arrives to handling the unexpected. Whether your family member is new to accessible transit or just needs a reliable reference to keep things running smoothly, this one-page planner has it covered.
Download the Transportation Access Planner (PDF) →
Who This Is
The Transportation Access Planner is designed for:
- Individuals with disabilities who are learning to use Tri-Cities transit independently
- Family members and caregivers who coordinate transportation for a loved one
- CAA staff, job coaches, and support workers helping clients build transportation routines
- Anyone who wants a single reference to keep their transit habits consistent and reliable
Download and Share
The planner is free, printable, and designed to fit in a binder, on a fridge, or in a bag.
Download the Transportation Access Planner (PDF) →
For questions about any of the transportation services listed in the planner, visit the detailed resource pages in this hub or contact CAA directly.
